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This airport beats 12-time winner Changi as world's best in 2024—survey

Published Apr 24, 2024 1:43 pm

Hamad International Airport in Doha, Qatar has overthrown 12-time winner Singapore’s Changi Airport as the world’s best airport, according to Skytrax.

This is HIA's third time claiming the top spot, after winning the title in 2021 and 2022. 

Marking its 10th year of operations this year, HIA—which boasts the renowned indoor tropical garden, the Orchard—continues to impress as it was also named Best Airport in Asia and the World's Best Airport Immigration Service.

Changi Airport, which has won first place consecutively from 2013 to 2020 and in 2023, is now in second place.

South Korea's Incheon International Airport climbed a spot in the rankings, moving up from fourth place last year. It was also named the world’s most family-friendly airport for 2024.

Coming in fourth place is Tokyo’s Haneda Airport, which is also the World’s Cleanest Airport. According to the report, Haneda Airport had over 70+ million passengers last year.

Narita International Airport, another major airport in Tokyo, joins the ranking, claiming the fifth spot. This airport is particularly celebrated for its outstanding customer service, earning the distinction of World's Best Airport Staff.

Here is the list of the World's Top 10 Airports for 2024:

  1. Hamad International Airport
  2. Singapore Changi Airport
  3. Incheon International Airport
  4. Haneda Airport
  5. Narita International Airport
  6. Paris Charles de Gaulle Airport 
  7. Dubai International Airport
  8. Munich International Airport
  9. Zurich International Airport
  10. Istanbul International Airport

The report also showed the Top 10 Best Airports ranked by world region:

  1. North America: Vancouver International Airport 
  2. South America: Bogota El Dorado Airport 
  3. Central America/ Caribbean: Panama Tocumen Airport
  4. Middle East: Hamad International Airport
  5. Australia & Pacific: Melbourne Airport 
  6. India & South Asia: Delhi International Airport
  7. Central Asia: Baku Airport
  8. Asia: Singapore Changi Airport
  9. China: Guangzhou Baiyun International Airport
  10. Africa: Cape Town
  11. Northern Europe: Helsinki Vantaa Airport
  12. Central Europe:
  13. Southern Europe: Istanbul Airport
  14. Eastern Europe: Budapest Airport
  15. Western Europe: Paris Charles de Gaulle

The air transport rating firm's annual ranking is based on surveys at 500+ airports and considers factors such as cleanliness, staff service, accessibility, terminal design, dining, and more. The survey, conducted between August 2023 and March 2024, gathered feedback from airport customers representing over 100 nationalities.