McDonald’s PH puts the spotlight on its managers, crew

With over 40 years in the QSR industry, McDonald’s attributes its continued success and growth to its people—store managers and crew—who work to ensure the smooth operations of each branch and deliver feel-good moments to its customers.

As the QSR giant continues to open more stores this 2023, the company is gearing up to hire more manager trainees who will eventually lead McDonald’s growing store network.

McDonald’s manager trainees undergo a six-month training program to learn the basics of running a restaurant. At the end of the course, eligible trainees are promoted to shift manager.

Driven to lead

In its recent Best Me campaign, McDonald’s Philippines shared a touching new film featuring Cherine, who was interviewed about her experience as a restaurant manager trainee. In the film, she was surprised by positive and encouraging messages from her family.

Finding inspiration from her older sister, who previously worked at McDonald’s, Cherine shared how learning about McDonald’s as an employer encouraged her to seek employment and eventually forge her own unique path.

Cherine, who started her journey as a part-time crew member and working student, is now taking on greater heights with a managerial role. She said, “Just how my ate set an example for me, I know as a manager I should take care of my crew members by being an example for my team on how to serve our customers better.”

McDonald’s Philippines shared how many Filipinos like Cherine seek career growth opportunities with the company. With its direct hiring practice since 1981 for all its employees, McDonald’s Philippines takes pride in being one of the country’s biggest employers in the country that provides regular employment, special benefits, and access to training and development for advancement opportunities.

More than job security, McDonald’s Philippines’ world-class training provides its people with the skills for them to succeed in the restaurant service industry, as they get to learn global systems and processes in restaurant operations. Through a robust learning and development curriculum, McDonald’s employees are able to not just learn lifelong skills but grow in the company.

Growing with the business

“At McDonald’s Philippines, we want our employees to grow with us. This is why we continue to cultivate an operating culture that encourages our people to learn lifelong skills and pursue new challenges and responsibilities to build their capability and confidence to lead. With the world-class training that we offer our people, we hope to develop kind and hardworking leaders who are eager to learn, driving service excellence and business performance in the QSR industry,” shared Kenneth S. Yang, president and CEO of McDonald’s Philippines.

Gearing up to recruit 20,000 new employees this year, McDonald’s Philippines will be providing career opportunities in key cities with every new store set to open. Priority areas for hiring management trainees are Nueva Ecija, Isabela, Montalban, Dumaguete, Bacolod, Makati, Manila, Quezon City, Pampanga, Tagaytay, Batangas, Cavite, Laguna, Quezon, Rizal, and Pasig.

For more information, visit the McDonald’s Careers Facebook page or McDonald’s Philippines LinkedIn to check out career opportunities with McDonald’s Philippines.

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Editor’s Note: This article was provided by McDonald's.