Major outage hits Converge ICT affecting several areas in Luzon
Update: Internet service provider Converge ICT said in an advisory that the connectivity issue, which affected several areas in Luzon, has already been fully resolved at 2:40 p.m.
Outage has been reported by subscribers in the afternoon of Nov. 20, which started at 12:10 p.m. according to outage detector site, fing.com.
? Major Internet #outage ongoing: #Converge in #Philippines since 12:10 PM for one hour, impacting #MetroManila #Calabarzon #QuezonCity +9 areas
— Fing Internet Alert (@outagedetect) November 20, 2021
?? Live map and analysis
? https://t.co/dNwoYJ6BDc#Convergedown #Convergeoutage #nointernet #Pilipinas pic.twitter.com/2dt1KFrZGL
Affected areas included Metro Manila, Calabarzon, Bulacan and Pampanga.
In an advisory, Converge ICT said they are already trying to resolve the issue.
To our valued subscribers,
— Converge ICT Support (@Converge_CSU) November 20, 2021
We are glad to report that our connectivity issues at 12:12 PM of November 20, 2021 have been fully resolved at 2:40 PM of November 20, 2021.
You may now check the quality of your internet connection at https://t.co/lISztMjFj2. pic.twitter.com/6mpnMQSRwv
“You may be experiencing connectivity issues as of 12:12pm, 20 November 2021. Our technical team is working to resolve the issue and restore your connection. A service ticket is not required,” Converge said.
“We apologize for any inconvenience this may have caused.”